FAQs
To track your order, simply go to our Track Order page and enter your order number or email address.
You can return items within 30 calendar days of receipt.
Return shipping costs are the responsibility of the buyer.
Approved refunds will be processed via the original payment method.
For more information, please check our Return Policy
If you encounter problems or have questions, please visit our Contact Page to reach our support team. We're ready to help you quickly.
sales@lunaenlivia.nl
Orders are usually processed within 3 business days after placement.
Yes, the following exceptions apply: Partial refunds may be granted for items that:
- Show signs of use.
- Are not in original condition.
- Are damaged or missing parts (not our fault).
- Are returned later than 30 days after delivery.
For full details, please see our return policy .
For as long as I can remember, I’ve been passionate about fashion and the way it allows us to express who we are. To me, clothing is never just something to wear—it’s a story, a feeling, and a spark of confidence that can brighten your entire day. From a young age, I loved exploring styles, creating unique looks, and dreaming about one day sharing my own collection with the world.
That dream grew stronger over the years, until I finally decided to bring it to life—and that’s how Luna & Livia was born. This webshop is more than just a store. It’s a reflection of my love for fashion, my creativity, and my desire to inspire others to feel beautiful and confident in what they wear.
Every piece you’ll find here is carefully selected with an eye for elegance, quality, and timeless style. My greatest wish is that when you wear these clothes, you’ll feel the same joy, strength, and confidence that fashion has always given me.
Thank you for being here, and for letting me share this dream with you.
With love,
Luna
